Freshworks outshines competitor ServiceNow in AI software – highest customer growth in four years!

Freshworks enables the deployment of AI products in hours and primarily wins customers from competitors like ServiceNow in the mid and large market segments. Freddy AI Copilot included in over 50% of large contract wins, with usage increasing by 30% compared to the previous quarter. Freddy AI Agent already has 1,300 customers. Integration of Device42 expands the offering and facilitates deployment. Despite challenging currency effects, the revenue forecast of 12-14% for the new year is convincing. The turnaround opportunity could gain...