Zoom Communications Increases Market Share with AI Innovations – AI Companion User Count Quadruples!
Reading Time: 5 minutes
Zoom is transforming into a comprehensive communication platform and is winning back previously lost customers with excellent AI innovations. With the AI Companion, the monthly user count has quadrupled. The paid custom add-on has been generally available since April. The new Virtual Agent 2.0 acts as a 24/7 available AI receptionist and offers autonomous, intelligent agent functionalities for customer support. The important enterprise business was able to grow by 7% in the second quarter. With an raised annual forecast, the...
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