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Twilio: AI-Driven Growth Path in Cloud Communication

S. Bank
Reading Time: 1 minute

Twilio (TWLO) is a leading provider of cloud communication solutions (CPaaS), focusing on messaging, voice, email, and AI-driven customer engagement tools. Monetization occurs through usage-based fees and subscriptions. In the first quarter of 2025, revenue increased by 12% to $1.172 billion, with operating income reaching a record level of $213 million. The messaging segment, in particular, grew dynamically. New AI products like "Conversation Relay" enhance automation in customer communication. Twilio also benefits from successful partnerships...

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